Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBOPS502 Mapping and Delivery Guide
Manage business operational plans

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBOPS502 - Manage business operational plans
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

legislation and regulations relevant to operational plans

workplace documentation and resources relevant to performance evidence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish operational plan
  • Research, analyse and document resource requirements
  • Develop operational plan in consultation with, and with approval from, relevant stakeholders
  • Develop contingencies for operational plan
  • Explain plan to relevant work teams
       
Element: Manage resource acquisition
  • Confirm that employees are recruited and inducted according to the organisation’s human resources management policies, practices and procedures
  • Confirm that physical resources and services are acquired according to the organisation’s policies, practices and procedures
  • Identify and incorporate requirements for intellectual property rights and responsibilities related to acquisition of resources
       
Element: Monitor and review operational performance
  • Assess progress of operational plan in achieving profit and productivity plans and targets
  • Identify areas of under-performance, recommend solutions and rectify the situation
  • Plan and implement relevant processes for ongoing monitoring and confirm that support is provided for individuals and teams
  • Negotiate recommendations for variations to operational plans and gain approval from designated persons
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

manage an operational plan for at least one business or work area.

In the course of the above, the candidate must:

develop and implement an operational plan using a variety of information sources and consultation including:

resource requirements

key performance indicators

monitoring processes

contingency plans

communicate with stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams

confirm existence of relevant strategies, including strategies relating to:

recruiting, inducting and developing personnel

acquiring physical resources and services

protecting intellectual property

making variations to the plan

monitoring and documenting performance.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

stakeholders involved in development and management of operations plan including escalation points, colleagues and specialist resource managers

key information sources for proposal development and presentation including resource requirement specialists

consultation processes

content of operational plans, including:

procurement processes

employee recruitment and induction strategies

physical resource and service acquisition strategies

key indicators of organisational performance

budget and actual financial relating to profit and productivity

methods for preparing operational plans and contingency plans

role of an operational plan in achieving an organisation’s objectives

procedures and records associated with documenting performance

approaches for developing key performance indicators to meet business objectives

legislative and regulatory framework relating to the development and implementation of operational plan of the organisation, including:

fair trading laws

work health and safety

organisational policies, practices and procedures that relate to the operational plan.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research, analyse and document resource requirements 
Develop operational plan in consultation with, and with approval from, relevant stakeholders 
Develop contingencies for operational plan 
Explain plan to relevant work teams 
Confirm that employees are recruited and inducted according to the organisation’s human resources management policies, practices and procedures 
Confirm that physical resources and services are acquired according to the organisation’s policies, practices and procedures 
Identify and incorporate requirements for intellectual property rights and responsibilities related to acquisition of resources 
Assess progress of operational plan in achieving profit and productivity plans and targets 
Identify areas of under-performance, recommend solutions and rectify the situation 
Plan and implement relevant processes for ongoing monitoring and confirm that support is provided for individuals and teams 
Negotiate recommendations for variations to operational plans and gain approval from designated persons 

Forms

Assessment Cover Sheet

BSBOPS502 - Manage business operational plans
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBOPS502 - Manage business operational plans

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: